Privacy Notice

1. Information About Us

Binome Technologies Ltd — Private limited company registered in England under company number 15789998. Registered address: 196e Campden Hill Road, London, United Kingdom, W8 7TH. Data Protection Officer: Sam Rajaei. Email: contact@binome.dev

2. What Does This Notice Cover?

This Privacy Notice explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'. In simpler terms, any information about you that enables you to be identified.

4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights: the right to be informed; the right to access your personal data; the right to rectification; the right to be forgotten; the right to restrict processing; the right to object; the right to withdraw consent; the right to data portability; and rights relating to automated decision-making and profiling.

For more information about exercising your rights, please contact us at contact@binome.dev. You also have the right to lodge a complaint with the Information Commissioner's Office.

5. What Personal Data Do We Collect?

We may collect: identity and contact information (names, emails, phone numbers); payment information; business information; communication records; profile and usage information; data from third parties; device information; log and troubleshooting data; and feedback on our services.

6. How Do We Use Your Personal Data?

We use your data for: administering accounts and profiles; personalising our products; supplying opted-in information; managing payments; enabling our Mira software; communicating with you; marketing (with consent); and improving our models. Our lawful bases include contract performance, legitimate interests, consent, and legal obligations.

We use automated decision-making including AI-powered content processing, usage-based access controls, and Terms of Service monitoring. We also perform automated profiling to improve user experience, customise interactions, and detect security anomalies.

7. How Long Do We Keep Your Data?

Retention periods vary by data type: identity and contact data is kept for the duration of your account plus 2 years; payment data up to 6 years; business data up to 6 years after contract end; usage and profile data for account duration plus 2 years; device data for account duration plus 1 year; logs for 1 year; and feedback for 2 years.

8. How Do We Store Your Data?

We store data in the UK and within the EEA. Some data may be stored in countries outside the UK, where we ensure adequate protection levels are maintained. We limit access to authorised personnel and have procedures for handling data breaches.

9. Do We Share Your Data?

We may share data with: Anthropic and OpenAI (AI model providers, US); Google UK Ltd (cloud storage, UK); and Notion (data management, US). We may also share data in connection with business transfers or legal obligations. All third parties are assessed for adequate data protection.

10. How Can I Access My Data?

You can make a subject access request in writing to contact@binome.dev. We will respond within one month, with a possible extension to three months for complex requests.

11. Contact Us

For any queries about your personal data: contact@binome.dev

12. Changes to This Notice

We may update this notice as required. Any changes will be published on our website.

© Binome Technologies Ltd. Company number 15789998.